Frequently Asked Questions

Straight answers about scanning, phones, pricing and privacy.

What is ART (Augmented Reality Table Menu)?

ART is a QR code menu for restaurants, cafés and hotels. Your guests scan the code on their table, your menu opens on their phone, and they can see selected dishes in 3D on the table in front of them before they order. It all runs in the phone's browser, so there's no app to download.

Category: General
How do I register?

Choose a plan on our pricing page, then send us the plan name, your name, restaurant name, phone number and email address on WhatsApp or by email. We'll set up your account, email you your login details and confirm everything with you on WhatsApp.

Category: General
Do diners need to download an app or log in?

No. Guests scan the QR code with their normal phone camera, on iPhone or Android. The menu opens straight away in their browser. No app, no account and no password.

Category: General
How do I create 3D food models without hiring an agency?

You don't need a 3D artist. Download the free KIRI Engine app, walk slowly around your plated dish with your phone to scan it, and upload the scan to your ART dashboard. We turn it into a 3D model that's the right size and loads quickly on phones.

Category: How It Works
What kind of dishes scan best for 3D AR?

Dishes with a firm shape and some texture scan best, like burgers, pizzas, cakes, samosas, kebabs, tandoori platters and a plate of biryani. Glossy sauces, thin gravies, soups and clear glasses are harder. For the best result, scan in soft daylight on a plain, non-shiny plate.

Category: How It Works
Can guests order from the menu?

Yes, on every plan. Guests order directly from the ART menu on their phone, with no app to download, and each order flows into your existing CRM/POS system.

Category: How It Works
How does the free first month work?

Your first month is free. You don't need a credit card or any advance payment to start.

Category: Pricing
Does ART take any percentage commission on restaurant orders?

No. You pay a flat monthly fee, starting at ₹199 a month. We don't take any share of your orders or bills.

Category: Pricing
Can I add extra 3D AR dishes or video items beyond my tier?

Yes. Each extra 3D dish is ₹30 a month and each extra video dish is ₹10 a month, so you can add seasonal specials without moving to a bigger plan.

Category: Pricing
What if I need to cancel my subscription?

You can cancel at any time, for any reason. There's no lock-in and no cancellation fee, and any unused balance in your ART account is refunded in full. We'd rather you stay because ART works for you, not because of a contract.

Category: Pricing
Does the 3D Augmented Reality feature work on iPhones?

Yes. On iPhone, the dish opens in Apple's built-in AR viewer (AR Quick Look). On Android, it opens in Google's built-in AR viewer (Scene Viewer), which works on phones that support Google Play Services for AR. Either way, your guests don't need to download an app, and the dish appears at real size on their table.

Category: Technical
Will the 3D models load fast on 4G mobile data?

Yes. We shrink every 3D model so it stays small, and it loads quickly on a normal 4G or 5G connection.

Category: Technical
Why should I switch from a standard PDF QR menu to ART?

PDF menus are hard to read on a phone. Guests have to pinch and zoom, and the food rarely looks good. With ART, guests swipe through photos and short videos of your dishes and can see them in 3D on the table, so they know exactly what they're ordering.

Category: Switching
Can I update daily prices or mark dishes as sold out in real time?

Yes. Change a price or mark a dish as sold out from your ART dashboard, and every table's menu updates right away. There's nothing to reprint.

Category: Switching

Still have questions or need a custom demonstration?

Speak directly with our restaurant technology specialists on WhatsApp or call our support line.

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